FAQs

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Q: Can Seashore or Winter Park deliver my medications?

A: Seashore or Winter Park offer delivery services to the local Wilmington area. Deliveries go out the following business day from Monday – Friday between 11am and 5pm. To sign up for local delivery contact Seashore or Winter Park and ask how you can receive your medications at home.

Q: Does your pharmacy accept all prescription discount cards?

A: While we do not accept all prescription discount cards we do accept discount cards from the Manufacture. Simply present your card to the pharmacy to see if its accepted.

Q: Does your pharmacy accept my Insurance?

A: We accept many plans, including but not limited to: Aetna, Blue Cross Blue Shield of North Carolina, CVS Caremark, Express Scripts, Tricare, Silver Script. If you have questions about a particular plan, feel free to give us a call.

Q: What is a Prior Authorization?

A: Prior Authorization or PA for short is a requirement from your insurance company to your physician. Your physician must obtain approval for specific prescribed medications by the insurance company prior to offering coverage on the medications.

Q: Some examples of medications which typically require a Prior Authorization?

A:

      • Brand name medications that have a generic available,
      • Expensive medications,
      • Medications which may be used for cosmetics (hair growth, skin treatments),
      • Medications that can be harmful, misused or abused

Q: Are generic drugs as safe as brand name drugs?

A: Yes, the active ingredients in the generic are the exact same as the brand name. Therefore they are just as safe and effective as the brand name drug.

Q: My medicine looks different that it did before. Why is that?

A: Your medication may look different due to being produced by a different manufacturer. Before taking any medications that looks different, you may use a Pill Identifier https://www.drugs.com/imprints.php or give us a call to verify.

Q: What is Medication therapy management (MTM)?

A: An MTM is a service which can be provided by our pharmacist/ student pharmacist that aims to optimize your current drug therapy. This service includes a comprehensive medication review, monitoring the efficacy and safety of each medication and provides ways to enhance medication adherence.

Q: How can I schedule an MTM with the pharmacist?

A: To schedule an MTM simply ask any pharmacy staff member and they will work with you to schedule a time which will fit your schedule to come into the pharmacy for an MTM. They typically last anywhere between 30-45 minutes to complete.

Q: How do I transfer my prescriptions from another Pharmacy to Seashore or Winter Park?

A: You may call or present to the pharmacy stating that you would like to have your prescriptions filled here at Seashore or Winter Park. The only thing we need is the patients name, date of birth, location/phone number of pharmacy where you are currently having medications filled and the medications name and Rx number which can typically be found on your current medication bottle.

Q: I am on a fixed income. Are there cheaper generic drugs that can be substituted for my brand-name medications?
A: In many cases, yes. Many brand-name drugs are now available in generic forms. Currently, about 42 percent of prescriptions are generic drugs, and almost always, the generics are cheaper. In most cases, generics cost 30 to 60 percent less than their brand-name counterparts.

Q: I am on new medication and worried about how it will interact with my other prescriptions. What do I need to know?
A: Drugs can interact with other drugs, and foods and beverages too. Interactions can lessen or magnify the desired therapeutic effect of a drug, or may cause undesirable side effects. There are thousands of possible drug-to-drug and drug-to-food interactions, and many medications and supplements are contraindicated (not recommended) under certain conditions or in patients with specific diseases and disorders.
It is imperative that patients always keep their pharmacist and physician fully informed about all drugs and dietary supplements (including herbal remedies) they are taking. One way to ensure that all of your prescriptions are checked for interactions is to have them all filled at the same pharmacy. This ensures they'll be checked anytime new medications are entered into the pharmacy computer system.

Q: I get a strange taste in my mouth after using my asthma inhaler. Should I drink water right after taking it?
A: You are encouraged to rinse your mouth right after using an asthma inhaler—not only to remove the aftertaste, but more important, to avoid developing an oral fungal infection. Rinse your mouth with water, or drink milk or a soft drink, for example, to remove the taste of the inhaler.
If you can taste your inhaled medication, it can be an indication of poor inhaler technique. Proper inhaler technique ensures the delivery of the desirable amount of medicine to your lungs and less medicine residue in your mouth.
It is important to rinse your mouth when taking certain drugs called inhaled corticosteroids (ICs)—for example, Flovent® (fluticasone) or Azmacort® (triamcinolone). The residue these medications can leave in your mouth increases your chance of developing an oral fungal infection such as thrush (oral candidiasis). Review inhaler use with your doctor or pharmacist to minimize your chances of developing an oral fungal infection, and be sure to read all the patient information supplied with your medication. If you are not certain if your inhaled medication requires rinsing your mouth afterward, ask your pharmacist.

Q: What is skin adhesive?
A: A new way to close small wounds, skin adhesive is a liquid film that your doctor will apply to the wound and let dry. The film holds the edges of the wound together and remains on your skin until it falls off, which takes about 5 to 10 days. If you have skin adhesive on your wound, don't scratch or pick at it; if your doctor puts a bandage over it, keep it dry. Avoid putting any ointment on or near the skin adhesive, as it may loosen and fall off.

Q: Can I take my blood pressure at home?
A: Yes you can, by using a home blood pressure monitor. But keep these guidelines in mind:

  • Demonstrate your technique to a health care provider, such as your pharmacist, to make sure that you are using the proper technique
  • Avoid caffeine and cigarettes for at least 30 minutes before taking a measurement
  • Rest quietly for five minutes before testing.
  • Sit in an upright position with your legs and ankles uncrossed and your back supported.
  • Wait at least two minutes before repeating measurement.

Q: I don’t have diabetes, but I’ve always wondered how patients handle monitoring their blood glucose. Isn’t it painful to prick your finger over and over?
A: Many diabetes patients would describe the blood monitoring experience as a pinprick or pinch with very slight pain. A lancet (a special needle) is used to produce a very small amount of blood for testing the person’s blood glucose level. These lancets are usually spring loaded and/or adjustable to reduce pain. In addition, some newer models of blood glucose monitors allow testing on alternate areas of the body, to allow for sensitivities.

A Friendly Reminder

The information provided is not a substitute for medical advice. Consult your physician for diagnosis and treatment of your medical condition. Advances and Research in medicine may cause this information to become outdated, invalid or subject to debate. Professional opinions and interpretations of the scientific literature may vary. If you are in need of immediate medical attention, contact your physician, poison control center or emergency medical professional. If you need to speak with a pharmacist for non-emergency matters, contact your local Seashore Drug pharmacist or call Seashore Drug at 910-762-6278.

Hours
M-F:9:00 a.m.7:00 p.m.
Sat:9:00 a.m.5:00 p.m.